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Flexible/Home-based with regular travel to Warrington and London
{Mergefield Value}
{Mergefield Value}
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Closing
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This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
Role: Membership Development Manager X2
Location: Flexible/Home-based with regular travel to Warrington and London
Package: From £50,000 + commission
Contract Type: Permanent
Be part of the change. Grow ORN. Raise the bar.
This is genuinely impactful commercial work. With a conscience. On a mission.
Every member you bring in raises the standard for how online platforms and brands protect the people who use them.
About us
Online Responsibility Network (ORN) is the independent membership organisation for online trust and safety. We give organisations a clear standard for responsible online practice, independent certification against it, and a cross-industry network tackling the same problems together. We're part of Trust Alliance Group, whose purpose is to build, maintain and restore trust and confidence between consumers and businesses. That family includes Energy Ombudsman and Communications Ombudsman, and Trust Alliance Group has been consistently recognised as one of the UK's Best Workplaces. ORN is the newest and fastest-growing part of that story. We're freshly launched, proudly in start-up mode with plenty of ambition. Some of the most respected names in tech, telecoms, and online safety are already on board. You'd be joining at exactly the right moment.
The role
We're hiring two Member Development Managers to drive our next wave of growth. Your job is to find organisations that take their online responsibilities seriously, help them understand what ORN can do for them, and convert them into long-term members. Growth through credibility, not pressure.
One role focuses on platforms and digital services that fall under online safety regulation, think social, gaming, dating and entertainment. The other focuses on responsible brands and advertisers. Experience in your world would be a real plus, not essential.
What we're looking for
You've won new business through considered, consultative conversations, not a script. You can build a pipeline from scratch. You're credible with senior people and comfortable explaining something they haven't fully landed on yet. You care about online safety, or you're ready to care and be part of making a difference.
Why join us
Because the work matters. Because you'll be backed by an organisation with a genuine track record of making industries more accountable to the people they serve. And because you'll be selling something the market genuinely needs.
The Company
Our members-only platform encourages discussion on the changing online world, driving safer online engagement between brands and their consumers.
As part of Trust Alliance Group, and backed by 22 years of experience with regulators such as Ofcom and Ofgem, we equip members to navigate the evolving digital landscape in line with the Online Safety Act and Digital Services Act.
Our Benefits
Holiday buy Scheme
Enhanced pension
Employee assistance schemes
Home & tech Support
Cycle to work scheme
Healthcare plans
Perkbox access
Learning resources to support development
Our Values
Balance
We take the time to listen. By valuing different perspectives and experiences, we aim to create a balanced, fair and thoughtful recruitment process.
Courage
We show courage by being honest, fair, and unafraid to ask the right questions—creating a recruitment process that reflects our values and respects yours.
Teamwork
We collaborate widely and build supportive environments.
Empathy
We know that no two candidates are the same. That’s why we work hard to make our recruitment process balanced, approachable, respectful, and people focused.
Openness
We believe in being open, transparent and genuine at every stage of the recruitment journey. That means being honest about who we are, what we stand for, and what you can expect.
You have already applied for this vacancy, please go to your account to see your progress.
Privacy Policy
Trust Alliance Group Privacy Statement
The following explains how we Trust Alliance Group intend to use the information you provide in your application, along with your rights, our reasons for requesting it and who will have access to it.
As defined by the General Data Protection Regulation (GDPR) Trust Alliance Group is the Data Controller and ultimately responsible for ensuring the data you provide is kept secure, processed correctly and that you understand your legal rights in relation to the data you provide.
The recruitment software we use via this website is supplied by IRIS Software Group Limited and they are defined as a Data Processor under the GDPR. They will only process your data in accordance with our instructions.
IRIS can be contacted at: 4th Floor Heathrow Approach, 470 London Road, Slough, England, SL3 8QY
For Data Protection enquiries, please contact the Help Desk at support@networxrecruitment.com
What information do we collect from you?
We collect information that is specifically provided by you as part of an application process. We will collect the following (but not limited to):
Name, address, email, telephone number
CV (if applicable)
Equal opportunities monitoring information (defined as special categories data) - this information is purely for statistical analysis and monitoring purposes
Answers to application questions
Any other information you wish to provide in support of your application
We are using Contract as our legal basis for processing, which means we can use your details and information so that we may assess your suitability for employment with us, as well as carry out our statistical analysis of recruitment.
Why do we collect this information and who do we share it with?
Details you provide in this application:
Will be held on our computer systems and may be downloaded by us
Will be used to deal with your application
Will be made available to us and our processors
Will be used for communication with you regarding the vacancy
Will be used to satisfy legal requirements
Will be used for statistical analysis
Will be held and may be used to contact you about other vacancies
We will store your application data for 12 months after the vacancy has closed. After this period, it will be fully anonymised.
We use some automated screening tools as part of this application process. The answers you provide to one or more of the questions (excluding any special categories/equal opportunity questions) may result in your application being automatically declined. This technology is used to help us manage the high volume of applications we receive and can assure applicants the same outcome would occur if we manually reviewed your application. The reason for the decline will be made available to you in your candidate account.
Only if you are successfully recruited, we will upload your details to our HR system, Cascade. As a member of staff you will sign a contract of employment and agree to additional terms on how your data is handled and stored.
How can I access the information you hold about me? Your rights
We are dedicated to providing reasonable access to visitors who wish to review the personal information retained when they apply via our website site and correct any inaccuracies it may contain. If you choose to register, you may access your profile, correct and update your details, or withdraw your details at any time. To do this, you can access your personal profile by using the secure login. In all cases we will treat requests to access information or change information in accordance with applicable legal requirements.
You have the following rights in relation to the way in which we deal with your personal data:
the right of erasure or to be forgotten
the right to rectification if information is inaccurate or out of date
the right of data portability (to obtain and reuse your personal data)
the right to object to networx and the controller and processors handling of your personal data
the right to withdraw your consent with regards to the handling of your personal data
you have the right to ask for a copy of the information we hold about you (Subject Access Request - S.A.R)
You have the right to lodge a complaint with a supervisory authority - the ICO
Within your candidate account, you can also use the Download Data feature to generate an XML file of the current data we hold on you that you have provided and/or have access to within the account.
Where you exercise your right to object or withdraw your consent we may process your personal data without your knowledge or consent where we are permitted or required by law or regulatory requirements to do so. In such a case, we will not process more personal data than is required under the circumstances.
If you are not satisfied by our actions, you can seek recourse through our internal complaints procedure. If you remain dissatisfied, you have the right to refer the matter to the Information Commissioner (www.ico.org.uk) or seek recourse through the courts.
Trust Alliance Group can exercise the right to update this policy as and when required.
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